Privacy Policy
Effective date: February 14, 2025
Teligant Inc. ("Teligant," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our telehealth platform, website, and services (collectively, the "Platform"). By using the Platform, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect the following categories of data:
- Personal Information: Name, contact details, date of birth, and payment information provided during account registration or transactions.
- Health Information: Medical history, symptoms, prescriptions, and consultation details submitted during telehealth interactions.
- Technical Information: IP addresses, browser type, operating system, and browsing activity on the Platform, collected through cookies and tracking technologies.
- Communication Data: Messages, inquiries, and responses exchanged between you and healthcare providers or customer support.
How We Use Your Information
We use your information to:
- Facilitate telehealth consultations and connect users with healthcare providers.
- Process payments, manage subscriptions, and provide customer support.
- Improve the functionality, security, and user experience of the Platform.
- Comply with legal obligations, including fraud prevention and regulatory requirements.
- Send relevant notifications, including appointment reminders, policy updates, and service-related communications.
Data Sharing and Third-Party Disclosures
We may share your data with:
- Healthcare Providers: To facilitate medical consultations and treatment.
- Payment Processors: For secure payment transactions.
- Regulatory Authorities: When required by law, including compliance with subpoenas or court orders.
- Technology Partners: For platform functionality, analytics, and security enhancements.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Security and Retention
We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
Your data is retained only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Upon request, we will delete or anonymize your personal data, subject to applicable legal requirements.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or correct your personal data.
- Request deletion of your account and associated data.
- Withdraw consent for certain data processing activities.
- Opt out of marketing communications by adjusting your preferences.
To exercise these rights, contact support@teligant.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie settings in your browser, but disabling cookies may impact Platform functionality.
Children's Privacy
The Platform is not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such data collection, we will take steps to delete the information.
International Data Transfers
If you access the Platform outside the United States, your information may be transferred to, stored, and processed in a jurisdiction with different data protection laws. By using the Platform, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of the Platform constitutes acceptance of the revised policy.
For privacy-related inquiries, contact support@teligant.com.